Mobile EV Charging Questions Answered
Straight answers about emergency mobile EV charging in Sacramento. Available 24/7. Call for an estimated arrival time — timing depends on your location, traffic and technician availability.
Mobile EV charging FAQ
What is mobile EV charging?
Mobile EV charging means a technician brings portable charging equipment to your vehicle. In Sacramento we use generator-powered AC Level 2 equipment to add emergency range where your car is parked, so you can drive to a charging station.
Can you help when an EV runs out of charge?
Often, yes. If your EV is out of range but otherwise working, we can usually add enough charge for you to reach a nearby charger. Call (916) 826-9410 with your location and vehicle so we can confirm availability and compatibility before dispatch.
Is Sacramento service Level 2 or DC fast charging?
Level 2. Our Sacramento service uses AC Level 2 charging. We do not currently offer mobile DC fast charging in the Sacramento area.
Can you charge my Tesla or another specific vehicle?
Most likely, if it accepts Level 2 AC charging. Our equipment uses a J1772 connector and we carry a Tesla adapter. Some vehicles, adapters or fault conditions may not be compatible, so tell us your make and model when you call and we will confirm before dispatch.
How much does emergency service cost?
Emergency packages start at $199 (Quick Rescue, up to 15 minutes of charging). Standard Rescue is $329 (up to 30 minutes) and Extended Rescue is $429 (up to 45 minutes). After-hours, out-of-area mileage and restart fees may apply. Your quote is confirmed by phone before dispatch.
How long does charging take?
Our packages provide up to 15, 30 or 45 minutes of on-site charging. Arrival time is separate: Available 24/7. Call for an estimated arrival time — timing depends on your location, traffic and technician availability.
How much range can be added?
It varies. Range added depends on your vehicle’s efficiency and onboard charger, battery temperature and condition, and how long we charge. The goal is enough range to reach a nearby charging station — not a full charge. We do not promise a fixed number of miles.
Which areas do you serve?
We serve Sacramento and nearby communities including Rancho Cordova, Folsom, Roseville, Elk Grove and other cities listed on our service area page. Locations farther from Sacramento may add mileage, so call to confirm coverage for your exact location.
Do you provide scheduled charging at homes or businesses?
Yes, by arrangement. We can schedule on-site charging for homes, fleets, dealerships and businesses. Call or use our fleet and business inquiry page to discuss your needs and get a quote.
When is towing or repair necessary?
When the problem is not just low charge. If your EV shows a fault warning, will not accept a charge, has a 12-volt or high-voltage battery problem, a damaged charging port, or was in a collision, mobile charging will not fix it and towing or repair is the right call. We will tell you honestly if we cannot help.
Who provides mobile EV charging in Sacramento?
Sacramento Mobile EV Charging provides 24/7 emergency mobile EV charging in Sacramento and nearby cities. A technician brings a truck-mounted 11,000-watt EVroadHERO mobile EV charger to your vehicle. Call or text (916) 826-9410.
Are you licensed and insured?
Yes. Sacramento Mobile EV Charging is a licensed, insured and certified mobile EV charging company based in Sacramento, California.
How do I pay for mobile EV charging?
We accept Zelle and Cash App. Your price is confirmed by phone before a technician is dispatched.
What if I am stopped on the highway?
Get to a safe spot if the vehicle can still move, turn on your hazards and stay clear of traffic. If you are in a live lane or an unsafe location, call 911 or CHP first. Once you are safe, call us with your exact location and we will tell you whether a roadside charge is possible there.
Can you charge my EV at home or at work?
Yes, if the vehicle is parked somewhere our technician can safely reach it. Call to check availability and pricing for a scheduled visit.
Are you open 24/7?
Yes. We take emergency calls 24 hours a day, 7 days a week. An after-hours fee of $50 applies between 9 PM and 6 AM. Call for an estimated arrival time.
How can I pay?
We accept Zelle and Cash App. Your price is confirmed by phone before dispatch.
Do I need an app?
No. Call us or submit the short request form on this site. No app or account is required.
Still have questions?
Call and we will tell you what is possible for your vehicle and location.